Excellent stay at a beautiful property. Staff was extremely friendly and helped with a room change which did not fit us. The breakfast buffet was delicious. Wifi was spotty at times, especially very weak in our room. Due to the historic buildings, noise insulation is weak and you may hear noises from outside your room or above floors. However, it had great AC during the summer heat. The property is situated rather up the hill so it offers a fantastic view over Lisbon, but meant we had to Uber everywhere. Unfortunately, the tram next to the hotel was closed at our time of visit. This hotel is perfect for couples who want a comfortable and beautiful stay, not for a convenient-walk-everywhere stay.

Incredible experience staying here with my mom for a milestone birthday. Property is gorgeous and quaint. The pool feels like you’re in your own yard and it’s amazing. Tomas from concierge went above and beyond with his service and local recs. Highly recommend this property while in Lisbon!

Just the loveliest hotel. Staff were all so nice and couldn't do enough to be friendly and helpful. Super comfy beds, very clean and a really beautiful view.

Such a beautiful place! Torel Palace Lisbon made our stay in Lisbon very special - beautiful room and common areas especially the terraces, and amazing Team who made us very comfortable.

The Torell Palace is amazing the whole experience is incredible. A great place for children, couples. Such a beautiful setting. Calm quiet. The staff are so welcoming and attentive. Always and pleasure to stay there in Summer and winter.