Very nice hotel located in the old part of the city. Access by car requires taxis with permission to enter the old city through narrow, cobblestone roads; entrance to the premises is through a small walkway. Arrival was late that may have affected my check-in experience. I was assigned a wrong room twice and one of the rooms was occupied. Turning on the lights was challenging to this visitor as it required a unique way to insert the room card (narrow slit). I asked the front staff to help and he could not turn them on either and we had to call an engineer to help - and who rolled his eyes when he showed us how it was done. I would have said something but it was 11:00 pm; I was hungry and tired and just wanted to get to bed. Assigned room was large, very nicely laid out with period furniture and was adorned with many amenities - 2 TVs, fridge, coffee making, walk-in closet, separate bathroom and toilet etc. Bedroom and sitting room were very comfortable, and had ample electrical outlets; climate control was responsive and wifi signal was robust and reliable. Large bathroom had 2 sinks and walk-in shower that provided great water pressure; however, temperature of the water fluctuated periodically that may washing uncomfortable. Interior decor of the hotel was quaint - it kept many of the old structures and design that made it unique and interesting; I liked it. Breakfast offerings was varied and of good quality - but there are many dining options adjacent to the premises. Its location is a great feature.