The hotel rating speaks for itself. Staff were very attentive and ensured our comfort from our arrival on a hot day all the way to the day we departed. Food and cocktails at the Terrace and Lounge are very good but expectedly pricier and smaller portioned than average restaurants. Our room was upgraded to a much bigger space considering we visited in the latter part of May - for that we were very pleased.

On our first visit to Venice we wanted to stay on the grand canal and in San Marco, I absolutely loved Venice and quickly realised that it’s small, you can get around easily and there are some wonderful areas a short walk further out. The Gritti Palace is a grand dame, opulent and oozing glamour. We really enjoyed our stay and everything was as we expected, top notch. We had a warm welcome as we booked in. The bar team were lovely as were those at breakfast, which was lovely. At times I found the concierge team formal and transactional, they lacked warmth. Overall a great stay in a beautiful hotel with what must be the best hotel view on the grand canal. Would I stay here again, no, it’s just not quite there for me.

Excellent service and location. I’d recommend and hope to go again!

Best Hotel of our Trip!!! This was the final hotel on our tour and it was the absolute best!!! The other hotels all paled in comparison. We had a very spacious and comfortable room which had a courtyard view. Breakfast was served in the restaurant which looks out on the Grand Canal. The buffet had a bounty of fresh fruit, including strawberries, blueberries, and raspberries, which we had not seen at any of our other hotels. It is a very gracious place. The staff members were very helpful and gave us good tips on museum tickets, restaurants, and a great map which helped to keep us from getting lost. We were very sad to leave this lovely hotel. Definitely stay here if you want to experience the best service that a hotel can offer.

Absolutely beautiful 5 star hotel just wonderful in every way