Driving from the airport we decided to check out the Blue Lagoon to see if we would like to go. When we entered we were met at the lobby door by two pleasant young men and told we could not walk around because we were not guests. Sorry, but I like to see where I am spending my money.

We had high expectations for this property, which offers private access to the Blue Lagoon. Rarely do our expectations not only get met but exceeded in several respects. The rooms are spacious, simply decorated, and exceptionally peaceful—the perfect setting for rest and relaxation. Despite the simplistic architecture and décor, the atmosphere feels comfortable, welcoming, and sheltered. The service is absolutely impeccable, both at reception and throughout the property: courteous, attentive, and discreet, exactly as one would expect from such a establishment. Access to the Blue Lagoon and the spa is excellent. Guests can enter the public section of the lagoon directly from the hotel, but aside from seeing the larger area, there is little reason to spend much time there. The hotel’s private section is smaller, yet it offers a reserved, far less crowded environment that is ideal for relaxation. At the same time, it is spacious enough that it never feels confined or overcrowded. Honestly, one has to look hard to find any real shortcomings. Dining is perhaps the weakest aspect of the property, with quality that can occasionally be inconsistent. The notable exception is the restaurant Moss, which is truly exceptional and well worth making a reservation for. The experience may be expensive, but it is absolutely worth the price.

This is one of those unique experiences that are very expensive but you justify paying for it since you will only do it once. We are so glad we did and that service and amenities were top notch and we had never experienced such an upscale lagoon with such unique amenities and offerings. The staff, hotel rooms, breakfast, etc. were all amazing!

The best hotel in the whole of Northern Europe, no matter the service, location, and everything you can think of, it is worth staying for more than 2 nights. Thank you to all the staff, especially Alessandro, you have gained a loyal customer.

Came back in February for a business visit to Iceland and had two meals in this chic hotel where I stayed once last year. Food-wise, quality is premium whilst presentation is modernist. Ambience is impressively soothing. The dusk is best as the sun sets and casts a misty glow all around the whole property… Design-wise, this is a paradigm of Nordic simplicity and out-of-this-worldly tranquility, which I like a lot. You see designer lamps here and there, and the custom furniture is no-frills chic. Services are a true delight. From rooms to restaurants, all staffers are spontaneously welcoming and informative. Front desk is efficient and responsive. In particular, I shall thank Jóhann Helgi Hilaríus Gíslason, a senior host, who answered all my questions about this and that. Icelanders are natural hosts and Jóhann is such a great pleasure! Will come back in a heartbeat.